Refund Policy

1. No Returns / No Refunds

All INARA bangles are handmade and made-to-order, so we do not offer returns or refunds once an order is placed.

2. Exchanges (Only in Specific Cases)

We offer exchanges only if:

• Wrong product received

• Damaged item received

• Size issue (only for standard sizes)

Exchange request must be made within 48 hours of delivery.

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3. Conditions for Exchange

To be eligible:

• Item must be unused & in original packaging

• Clear photos and an unboxing video are required

• Custom orders cannot be exchanged

4. Shipping for Exchanges

• If the error is from our side → Free replacement

• If it's a size issue or customer error → Customer pays return shipping

5. Custom Orders

Customized colors, sizes, or bridal sets are not eligible for exchange or return.

6. How to Request an Exchange

Email: inara.jewels.bangles@gmail.com

Instagram: @inara.jewels.bangles

Provide:

• Name

• Order ID

• Issue description

• Photos + unboxing video